Frequently Asked Questions
Everything you need to know about your Dragonsteel order.
What is the standard shipping time for apparel?
Most orders are processed within 3-5 business days. Domestic shipping typically takes 5-7 business days, while international shipping can take 2-4 weeks depending on customs.
How do I know which size to order?
We provide a detailed size chart on every product page. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
What is your return policy for clothing?
We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of delivery. Please note that certain limited-edition items may be final sale.
How should I care for my Dragonsteel apparel?
To preserve the print and fabric quality, we recommend washing garments inside out in cold water and tumble drying on low heat or hang drying.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please be aware that international customers are responsible for any customs fees, duties, or taxes imposed by their local government.
Can I change or cancel my order after it's placed?
Because we aim to process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.